Albert Einstein once said, “Weak people revenge, strong people forgive, and intelligent people ignore.” Although when it comes to your customers, ignoring them is possibly one of the least intelligent things you can do. Especially when you owe them millions of dollars. From ignorance to unresponsiveness, IOPR highlights three situations where crises were handled poorly. […]
Curious about what’s going on in our island home this week? We’ve wrapped up this week’s highlights, from national-record-breaking TV departures, to government stirrups, and insider entertainment gossip. End of an Era – Kochie announces departure from Sunrise. David ‘Kochie’ Koch announced that he would leave Sunrise after a record 20 years on the show. […]
Australia Post, one of the country’s most well-known national institutions, has faced some controversy over the past few weeks – and this week it all came to a head. After it was reported four top executives within the company were rewarded with a Cartier watch totalling $12,000, Australia Post CEO Christine Holgate has finally resigned […]
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